Return Policy

Effective Date: 02/18/2025

At All-in-One House, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, you may be eligible for a return or exchange under the conditions outlined below.

1. Return Eligibility

We accept returns under the following conditions:

• The item must be unused, unworn, and in its original condition with all original tags, packaging, and accessories.
• Returns must be initiated within 30 days of the delivery date.
• The product must not be damaged, altered, or customized in any way.
• Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Perishable goods, food items, and personal hygiene products.
• Customized or personalized items.
• Digital downloads and gift cards.
• Clearance or final sale items (unless defective or damaged).

3. Return Process

To initiate a return, follow these steps:

1. Contact Us: Email our customer support at support@all-inonehouse.co with your order number and reason for return.
2. Receive Return Authorization: Our team will review your request and provide a Return Authorization (RA) number along with the return shipping instructions.
3. Ship Your Item: Securely pack the item in its original packaging and ship it using a trackable shipping service.
4. Processing & Refund: Once we receive and inspect the item, we will process your refund within 5-10 business days.

4. Refunds & Processing Time

• Refunds will be credited to the original payment method used at checkout.
• If the return is due to an error on our part (wrong or defective item), we will cover the return shipping cost. Otherwise, the buyer is responsible for return shipping.
• Depending on your payment provider, refunds may take 3-5 business days to reflect in your account.

5. Exchanges

We allow exchanges for defective or incorrect items. If you received the wrong product, contact us within 7 days of delivery, and we will arrange a replacement at no additional cost.

6. Late or Missing Refunds

If you haven’t received a refund after 10 business days:

• Check your bank account or credit card statement.
• Contact your payment provider, as processing times may vary.
• If the issue persists, email us at support@all-inonehouse.com for assistance.

7. Damaged or Defective Items

If you receive a defective or damaged item, report it within 48 hours of delivery with photo evidence. We will provide a replacement or full refund, including return shipping.

8. Cancellations

• Orders can be canceled within 24 hours of purchase if they have not been processed for shipping.
• Once an order has been shipped, it is not eligible for cancellation and must be returned following the standard return process.

9. Contact Us

For any questions or assistance regarding returns, please contact us:

• Email: support@all-inonehouse.com
• Phone: +1 (312) 667 8603
• Business Hours: Monday – Friday, 9 AM – 6 PM (EST)